Hp windows 10 recovery

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Select your model. How does HP install software and gather data? Need Windows 11 help? This document is for HP and Compaq computers with Windows You can use a recovery USB drive to start your computer in case of a problem.

A recovery drive also contains Windows system recovery tools that can help you recover Windows from a serious error or restore your computer from a system image. Creating a Microsoft recovery USB drive You can use a recovery drive to troubleshoot problems with your computer even when the operating system does not open.

Copy the HP recovery partition to a USB drive so you can use it if your computer does not start or has problems. In Windows, search for and open Create a recovery drive. Click Yes on the User Account Control window that displays. Check the box to Back up system files to the recovery drive , and then click Next.

Select the USB drive you want to use, and then click Next. Wait while the computer formats the USB drive, copies utilities, backs up, and then copies system files to the USB drive.

If you have a laptop , immediately press the Esc key until the Start Up menu opens, and then press F11 to open System Recovery. If you have a desktop computer , immediately press the F11 key to open System Recovery. Recovering the computer Choose a method to recover your computer using the created Microsoft recovery USB drive.

Using a device You can use the recovery USB drive to perform a system recovery. Do not use this option if you have important files on the hard drive that are not backed up. Make sure you back up all your important files on an external storage device such as a USB drive before continuing. You might want to seek a professional data recovery service to restore your files. Also, make sure you have any product keys or other identification required for apps you want to reinstall.

On the Choose an option screen, select Use a device. Using Reset this PC Resetting the computer returns the computer to factory settings, and removes all of your personal files, apps and settings.

On the Choose an option screen, select Troubleshoot. Select Reset this PC , and then select one of the below options to begin.

Keep my files to remove apps and settings, but keep personal files. Make sure you have any product keys or other identification required for apps you want to reinstall. Remove everything to remove all personal files, apps, and settings. Using System Recovery You can use HP Recovery Manager with the recovery USB drive to refresh your computer without affecting your personal files, restore your computer to its original state, or back up important files.

If your computer does not have Recovery Manager, use another method to recover your computer. Not all options are available on all models and configurations. Windows System Reset to refresh your computer without affecting your personal files. Windows Recovery Environment restore the system to factory settings.

For more information, go to Performing a System Recovery Windows Using Startup repair Startup Repair automatically fixes certain problems, such as missing or damaged system files that might prevent Windows from starting correctly. Startup Repair can only fix certain problems, such as missing or damaged system files. Figure : List of drivers to reinstall.

Figure : List of applications to reinstall. Select the checkbox next to the applications you want to reinstall, and then click Install. This is normal and software should be installed from the HP website or from the website of the software manufacturer. When the Installation is completed message displays, click OK. Figure : Installation is completed. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support.

Search help. Tips for better search results Ensure correct spelling and spacing – Examples: “paper jam” Use product model name: – Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results. The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting? Just ask. Try asking HP’s Virtual Agent. Session timed out. Your session on HP Customer Support has timed out.

 
 

 

Hp windows 10 recovery. HP Consumer PCs – Using the HP Cloud Recovery Tool (Windows 10, 7)

 
Search help. The Virtual Agent is currently unavailable. Check your network connectivity. Wait while HP Recovery Manager prepares the computer for recovery and copies the files to the hard drive. To locate the product ID, look on the back of the computer for a label. To locate the product ID, look on the back of the computer for a label. Select a location.

 
 

Hp windows 10 recovery

 
 

Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. Currently, the tool supports consumer PCs manufactured in and later. Earlier model computers are being added on an ongoing basis. If you purchased your computer before , see HP Customer Support – Software and Driver Downloads for other available recovery options. Prepare your computer for system recovery before you download and install the HP Cloud Recovery Tool.

Back up your files. Set aside one to four hours for the recovery process. The recovery time varies depending on the network and USB flash drive.

Make sure that you have a computer with an active internet connection. For best results, an Ethernet connection is recommended. Do not disconnect from the internet or Ethernet during the process. Make sure that you use an AC power connection to the computer during the process.

Do not disconnect from AC power during the process to avoid recovery failure. Make sure that your computer has a minimum of 20 GB free disk space on the Windows partition. Do not use an external hard drive. The tool does not work when downloaded to an external hard drive.

Some computer models sold with the Windows 10 operating system during the Windows 11 upgrade period were also sold with the Windows 11 operating system preinstalled. HP recommends using Windows Contact HP Support to order Windows 10 recovery media if needed. Insert a blank USB flash drive minimum 32 GB into the computer, and then make sure that the computer is connected to the internet. Any data on the USB flash drive is permanently deleted during this process. When the process is complete, the USB flash drive contains only the recovery software.

If the Do you want to allow this app from an unknown publisher to make changes to your device? On the Welcome screen, click Next to continue. If you are on a secure network, the download tool automatically detects and populates the proxy information.

Click Next. If the download tool does not detect and populate the proxy information, contact your network administrator for the proxy information, and then type it in the appropriate fields.

When the cloud recovery tool detects the information for your device, click Next. If you download the recovery media on a different computer than the computer you want to recover, select the I need to enter Product ID for my HP system check box to type the information for the affected system.

To locate the product ID, look on the back of the computer for a label. Notebook for more information about locating the product ID. If the product ID has an AV before a pound sign and a three-digit number, do not include that information in the product ID. Select your USB flash drive from the drop-down list, and then click Next.

An alert that all information on the USB flash drive will be permanently deleted is displayed. Click OK to continue. Do you want to delete the downloaded temporary files to save space in the drive?

To finish the download and close the app, click Finish. Perform the following steps to recover the computer using a USB flash drive. Disconnect all peripheral devices, except for the monitor, keyboard, mouse, and power cord. Remove media from internal drives and remove any recently added internal hardware. Turn on the computer and use booting options to boot from the USB drive. If you experience a long delay after clicking Next on the Welcome page, perform the following steps.

If your attempts to use the recovery tool on a secure network fail, contact the network administrator to get your proxy server, port information, and login credentials. If a Drive partitioning failed error message is displayed, it might mean there is a problem with the USB flash drive. Follow these steps to test the USB flash drive. If an Image extraction failed or Relocation fail error message is displayed, HP recommends that you restart the recovery process.

The following error messages indicate that there might be a problem with the download or processing of the recovery image. If the download process fails during the USB formatting, follow these steps.

Reformat the USB flash drive, and then test it to make sure that it works. Determine if your computer model supports the HP Cloud Recovery Tool by referring to a list of supported platforms. Select registration option. Error: Javascript is disabled in this browser.

This page requires Javascript. Modify your browser’s settings to allow Javascript to execute. See your browser’s documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Need Windows 11 help? Prepare for recovery Prepare your computer for system recovery before you download and install the HP Cloud Recovery Tool. Availability of Windows 10 recovery images for Windows 11 eligible models Some computer models sold with the Windows 10 operating system during the Windows 11 upgrade period were also sold with the Windows 11 operating system preinstalled.

Enter the proxy information, if necessary. Note: If the download tool does not detect and populate the proxy information, contact your network administrator for the proxy information, and then type it in the appropriate fields. Note: If you download the recovery media on a different computer than the computer you want to recover, select the I need to enter Product ID for my HP system check box to type the information for the affected system.

Note: To locate the product ID, look on the back of the computer for a label. Turn off the computer by pressing and holding the power button. Follow on-screen prompts to complete the recovery. What if there is a long delay after I click ‘Next’ on the Welcome page? Check your network connectivity. Make sure that the system clock and time zone are accurate. What should I do if the recovery repeatedly fails after using the tool on a secure network?

What if my download attempts keep timing out or failing? If your download attempts keep failing, do the following. Check your internet connection. Check that the system date and time are set correctly. What if a ‘Drive partitioning failed’ error message is displayed? Reformat the USB flash drive. Create a file on the USB flash drive.

Try accessing the file you created on the USB flash drive. If you are unable to access the file, you might need to replace the USB flash drive. What if an ‘Image extraction failed’ or ‘Relocation fail’ error message is displayed? Image extraction failed Relocation failed Failure to mount the recovery image Failure to get drive letter from mounting image Failure to compare Hash What if a ‘Disk not selectable’ error message is displayed? What if the process fails during the USB formatting?

Restart the process using a properly functioning USB flash drive. Is my model supported? Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing – Examples: “paper jam” Use product model name: – Examples: laserjet pro p, DeskJet For HP products a product number.

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